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Sunniside Surgery

8 Dewhurst Terrace

Sunniside
Newcastle upon Tyne
NE16 5LP
Tel: 0191 4883200
Fax: 0191 4965900

eConsult ( posted on Nov 13, 2019 )

We are going live soon in December 2019.

 

This is a fantastic service where you can book on the day appointments as well as request admin queries and if you do not feel like leaving home then you can also seek medical help and advice through this service.

 

For more information please go to http://bit.ly/2ZRtTWP

Population screening timeline ( posted on Nov 8, 2019 )

Please take five minutes to read the latest piece added to the document section on this website.

 

It will infom you of all the population screening timeline and contains contact details and useful information.

FRIENDS AND FAMILY OCTOBER 2019 TEST RESULTS ( posted on Nov 4, 2019 )

For the month of October 2019, the results for our friends and family test are as followed:

 

Extremely likely                   00

 

Likely                                  00

 

Neither likely or unlikely       00

 

Unlikely                              00

 

Extremely unlikely               01

 

Don't know                         00

GP ON LINE SERVICES AT SUNNISIDE ( posted on Oct 31, 2019 )

We offer online services for the following here at Sunniside Practice.

 

BOOKING/CANCELLING APPOINTMENTS

 

ORDERING PRESCRIPTIONS

 

SMS TEXTING SERVICE ( for appointment reminders/medication reviews/ surgery notifications/invititationsfor injections etc )

 

 

We are aware that everyone has busy lives and the above can make things just a little bit easier.

 

The above service is straight forward to set up and easy to use on the go or at home.

 

Please enquire at reception for more details

 

 

WE NEED YOUR VIEWS..... ( posted on Oct 31, 2019 )

We need your views on what well being means to you and what may prevent you from looking after yourself as well as you can.

 

We would also like to know how you think the health care system can support you further to look after yourself.

 

Your feedback is important to us so please click on the below link and the deadline is the 21st November 2019

 

 

 

 

http://bit.ly/wellbeing-now

 

 

 

Thank you

 

Tell us about mental health services for children and the young ( posted on Oct 30, 2019 )

Please take five-minute survey.

 

 

This is for anyone aged 18 or under ( or aged 25 or under and in local authority care ). This survey is also for parents and carers. You must live in Newcastle or Gateshead to take part.

 

You can enter a prize draw to win a £ 25 voucher at the end of the survey

 

GO TO..

 

www.surveymonkey.co.uk/r/cymh2019

Mobile Numbers ( posted on Oct 23, 2019 )

We have introduced a new SMS alert system at the Practice, this will be used to contact patients to invite for flu injections or medication reviews or send information links etc and other related items.

( It will not be used for senistive information), and only patients whom have opted into this service will particapte.

 

We feel due to the busy lives we all lead this service is more useful and efficent for our patients.

 

In order to operate this effectively me must ask that patients keep their mobile numbers correct at all times and inform us of any changes.

Gateshead Inner West Primary Care Network ( posted on Oct 16, 2019 )

The five GP Surgeries in Inner West Gateshead are now working together to help improve your health and wellbeing. Whickham Practice, Chainbridge Medical Partnership, Glenpark Medical Centre, Teams Medical Practice and Sunniside Surgery have together formed a “Primary Care Network.” This NHS initiative is an exciting opportunity to join forces to makea real difference to our 45,000 patients. We will share the expertise that we offer patients and work more closely with Voluntary Groups and our health and local authority partners, to build stronger and healthier opportunities.

If you have any questions, please contact the practice manager at your local surgery.

SURVEY ( posted on Oct 15, 2019 )

Please fill out this survery for us and tell us what you think. It will only take a few minutes of your time.

 

https://www.survey.monkey.com/r/DigitalPrimaryCareServices

 

Thank you

National Data Opt-Out Scheme ( posted on Oct 11, 2019 )

1/ WHAT IS THE NATIONAL DATA OPT-OUT ?

 

It is a service that enables the public to register to opt out of their confidential patient information being used for purposes beyond their individual care and treatment . It was introduced for the health and social care system in England in May 2018.Us the public can change our national data opt-out choice at any time via www.nhs.uk/your-nhs-data-matters or by calling NHS Digital contact centre on 0300 3035678 or via the NHS App.This will be fully functional bu MAY 2020.

FRIENDS AND FAMILY SEPTEMBER 2019 TEST RESULTS ( posted on Oct 4, 2019 )

We are pleased to announce that for the month of September 2019, the results for our friends and family test are as followed:

 

Extremely likely                00

 

Likely                              00  

 

Neither likely or unlikely    00

 

Unlikely                           00

 

Extremely unlikely            00

 

Don't know                      00

FRIENDS AND FAMILY SEPTEMBER 2019 TEST RESULTS ( posted on Oct 4, 2019 )

We are pleased to announce that for the month of September 2019, the results for our friends and family test are as followed:

 

Extremely likely                00

 

Likely                              00  

 

Neither likely or unlikely    00

 

Unlikely                           00

 

Extremely unlikely            00

 

Don't know                      00

MEASLES FREE STATUS HAS BEEN WITHDRAWN IN THE UK ( posted on Oct 2, 2019 )

You may have noticed that in the news that the UK has now had its measles free status withdrawn by the World Health Organistation.

 

People over the age of 50 would have been exposed to naturally circulating measles as a child and are likely to be immune.

 

People under 50 are now recommended to have 2 measles vaccines to protect themselves against measles. Many people will have had a vaccine around the age of 1, however the immunity can wear off and as there are now outbreaks across Europe, and cases of confirmed measles this year here in the North East, it is recommended that people who have not had two vaccinations have a booster MMR(measles vaccine now comes with added protection against rubella and mumps.

 

Children who recieved the measles, mumps and rubella vaccines separately due to the healthscare caused by Andrew Wakefield (struck off the GMC register for misinformation ) are advised to have two MMR vaccines. This is beacuse private clinics who gave the seperate vaccines were not regualted and may not have for instance maintained the cold chain so that the vaccines given may have been ineffective.

 

Patients who are concerned that they may not be immune to measles should contact the surgery, especially if they are planning to travel.

DOCTOR MATHER'S CHARITY WALK ( posted on Sep 24, 2019 )

 

Dr. Mather is walking the shine walk in memory of family, friends and patients who have lost their lives to cancer. All funding will go towards cancer research to try and develop more treatments for people with cancer. Any donations can be made by following the link below:

 

https://fundraise.cancerresearchuk.org/page/kaths-giving-page-32


Sunniside Surgery is crowned BEST in the North East of England ( posted on Sep 10, 2019 )

We are incredibly proud to be ranked top Practice in the North East of England .

 

Please see the full article in useful links and also the piece in the Evening Chronicle .

 

This is a massive achievment for us all .We would like to thank the team here at Sunniside and our incredibly supportive patients.

Welcome! ( posted on Sep 10, 2019 )

 

We would like to welcome to Sunniside Practice our newest Team Member.

 

Mrs Dawn Lewis (Receptionist)

 

Dawn comes to us with a wealth of knowledge and experience and we hope she will enjoy her new role within Sunniside Practice

https://www.surveymonkey.com/r/DigitalPrimaryCareServices ( posted on Sep 4, 2019 )

Can we please ask our patients to complete an annoymous questionnaire on the surgery and services we provide here at Sunniside.

 

Please type in directly the above email address or alternatively click on the useful link and hit on the patient survey

 

Many thanks

Patient Survey August 2019 ( posted on Sep 4, 2019 )

Here at Sunniside we are incredibly proud to be ranked 18 out of 6959 surgeries in England .

 

This is a fantasic achievement for the whole team and we would like to thank all the patients who took time taking part.

 

Please view the full results in the section relating to Documents including newsletters.

FRIENDS AND FAMILY AUGUST 2019 TEST RESULTS ( posted on Sep 3, 2019 )

We are pleased to announce that for the  month of August 2019, the results for our friends and family test are as followed:

 

 

Extremely likely                   02

 

Likely                                   0

 

Neither likely or unlikely        0

 

Unlikely                                0

 

Extremely unlikely                 0

 

Don't know                           0

PPG MEETING ( posted on Aug 30, 2019 )

The next patient particapation group meeting will be held on Tuesday the 10th of December at 5.30pm.

 

Everyone very welcome.

Bike Tour passing through Sunniside ( posted on Aug 28, 2019 )

On Tuesday the 10th September there may be some access issues to the Practice.

 

This is due to the Kendal bike tour apssing through Sunniside on this day.

 

There will be road closures so buses and cars will have to take alternative routes.

 

We are asking all patients who have booked appointments on this day to check that they can access the surgery by foot due to the distruption that may be caused.

 

We thank you for your cooperation and we expect services to resume as normal early PM.

Weight Management Clinic ( posted on Aug 14, 2019 )

We will be running a Weight Management Clinic at the surgery,this will be ran by our Nursing Team

 

 

The first clinic will be held on Friday the 6th of September between 11.20-12.30 and no appointment is required as this is a DROP IN CLINIC.

 

At this clinic you will have your weight and BMI checked and offered support and guidance from the team.

 

So why not pop along and give it a try.

Weight Management Clinic ( posted on Aug 6, 2019 )

As from September we will be running a Weight Management Clinic here at the surgery. This will help patients reaching a healthy and maintainable weight and offer lots of support and encouragement along the way.

We will soon be displaying notices in surgery or ask at reception for more information.

FRIENDS AND FAMILY JULY 2019 TEST RESULTS ( posted on Aug 5, 2019 )

We are pleased to announce that for the month of July 2019, the results for our friends and family test are as followed:

 

Extremely likely                                11     

 

Likely                                                0

 

Neither likely or unlikely                     0

 

Unlikely                                            0

 

Extremely unlikely                             0

 

Don't know                                       0

Retired and have a little free time ( posted on Jul 30, 2019 )

If you have retired or you are looking to expand your social network then why not volunteer or join a local meet and greet group . We have information listed below for volunteering or ask at reception for group gathering information.

Dental Infections and NHS 111 ( posted on Jul 26, 2019 )

Please rememeber that if you are in discomfort and are suffering from a Dental Infection NHS 111 can refer you onto the Dental Access Centre direct.

Suggestion and Ideas Box ( posted on Jul 26, 2019 )

We have added a suggestions and ideas box which is situated in the waiting area.This can be completely annoymous no name or address is required.

 

We value all patients imput and actively encourage feeback either positive or negative.

 

Here at Sunniside Practice we are keen to deliver excellent patient care and any improvements or ideas that you may feel would benefit the Surgery would be greatly recieved

Carer,s support ( posted on Jul 26, 2019 )

Being a carer can often affect your own health but there is support and help available

 

Please inform Reception if you are a carer for a family member, relative or friend .

 

This information is important to the Practice and we are always here to help where we can.

WELCOME ( posted on Jul 4, 2019 )

We would like to welcome to Sunniside Practice to new team members.

 

Mr Lee Waiter ( Health Care Assistant )

 

and

 

Ms Felicity Cooper ( Practice Nurse )

 

 

Both Lee nad Felicity have a wealth of experience and knowledge, and we hope they will enjoy their new roles, and thrive here at Sunniside.

Travel Vaccinations ( posted on Jul 4, 2019 )

That time of year is here and the summer holidays are around the corner.

 

Please remember to check with the Nursing Team if you require any travel vaccines and allow enough time for the vaccinations before travel (we suggest at least 4-6 weeks before travel ) for ample protection.

NEXT PPG MEETING ( posted on Jul 4, 2019 )

The next Patient Particapation Group meeting will be held on Tuesday the 15th August at 5.30pm at Sunniside Practice.

 

We get together every three months to discuss changes and plans within your Practice and surrounding areas. We welcome suggestions and ideas that could improve the Surgery or the community.

 

So if you feel that you would to be involved just pop along you will be made to feel very welcome, or for further information  please telephone myself Helen on 0191 4883200

 

 

 

FRIENDS AND FAMILY JUNE 2019 TEST RESULTS ( posted on Jul 2, 2019 )

We are pleased to announce that for the moth of June 2019, the results for our friends and family test are as followed:

 

Extremely likely                     01

 

Likely                                    0

 

Neither likely or unlikely          0

 

Unlikely                                 0

 

Extremely unlikely                 0

 

Don't know                           0

VOLUNTEERS MONTH JUNE 2019 ( posted on Jun 5, 2019 )

WHY NOT VOLUNTEER TO BE A SIDE BY SIDE VOLUNTEER

 

If this seems of interest please read the information below.

 

ALZHEIMER,S SOCIETY

 

Side by Side volunteers improve the quality of life of people with dementia by helping them to continue to do things they love. Volunteers visit people in their home for conversation or enable them to take part in recreational activities in their community such as visiting cafes or going for a walk . Their involvement aims to help people to feel less isolated and to focus on their strenghts to remain active and confident.

 

The volunteer role requires commitment of approxiamately 2 hours per week and could take place on a week day, weekend or evening.

 

The role would require a 6 month commitment from the volunteer.

 

The post would require a DBS check to be carried.

 

If you require more information please contact  Tracey Hadaway telephone number 0191 4777490 or email gateshead@alzheimers.org.uk

 

 

PARKINSON,S POWER BUDDY VOLUNTEERS

 

Do you love to be active, or just want a good natter. Being a Parkinson,s power buddy you will support people living with Parkinson,s to take the first steps to becoming more physically active. This may be a walk in the park or along to the coast, a touch of gardening or being a friendly face at the gym.

 

There are skills that would benefit the volunteer, and to have access to a vehicle to  be able to transport your buddy if required.If you feel that this may be of interest please contact Linny Rubra on 03442253604 or email volunteering@gateshead.gov.uk for more detailed information

Prescription Pre-payment Certificate (PPC) ( posted on Jun 5, 2019 )

Do you have to pay prescription charges ? and do you need more than 4 prescription items in 3 months or 14 in 12 months.

 

If the answer to this is yes than you could save money by buying a PRESCRIPTION PRE-PAYMENT CERTIFICATE.Please pick up a leaflet at the Surgery or enquire at reception for further information.

FRIENDS AND FAMILY MAY 2019 TEST RESULTS ( posted on Jun 4, 2019 )

We are pleased to announce that for the month of May 2019, the results for our friends and family test are as followed:

 

Extremely likely                     01

 

Likely                                     0

 

Neither likely or unlikely           0

 

Unlikely                                  0

 

Extremely unlikely                   0

 

Don't know                             0

Patients Forum Newsletter May 2019 ( posted on May 14, 2019 )

Sunniside Surgery Patient Forum Newsletter

May 2019

 

Welcome to the May edition of this newsletter, produced by the Patients Forum. 

The forum meets 2-3 times a year, to discuss changes within the practice and what is available to patients.

 

There is also a section on the Practice Website www.sunnisidesurgery.nhs.uk where you will find recent and past newsletters.  

 

This website is invaluable in providing information on most conditions and health related issues.  

The practice team wishes to encourage patients to use this site as much as possible as this could avoid an unnecessary phone call and provide the information required.

Registering with the practice to be able to order repeat prescriptions on line is also a valuable and efficient resource. This is so easy to use, and as well as prescriptions, appointments can be made or checked, again saving everyone’s time.

 

Repeat Prescriptions for those without access to the internet

If you request a repeat prescription for long term medication, then please allow 48 hours for your request to be processed. It would be helpful if requests were made during weekday afternoons when the receptionists are less busy.

 

 

------------

 

 

                 News Update from the surgery

 

It’s that time of year again when some people will be planning to escape to another country for a holiday. Planning what to wear, what to pack, what currency you need may seem like priorities, but please don’t forget to plan what else you may require, and do this in plenty of time before the date of travel.

It is important that you are properly covered for travelling abroad, and the practice is happy to give you advice and vaccinations when they are available, some of these will be free and others you will have to pay for (or you can attend a vaccinations centre) and we can provide a private prescription for antimalarial if necessary. This is not part of the NHS service. Yellow fever vaccinations have to be done at a special yellow fever clinic. If you know that you have already had vaccine at a previous practice, it is very helpful for you to provide this information on the form. (Some practices give you a vaccination card, which hopefully will give us information about the type of vaccine, and also the date.)

You need to allow at least 8 weeks before you travel for time to fit all the vaccines in. you may fill in the online form, or come in surgery and collect one. The more information you give as regarding all the places you are visiting, and whether you are in a tourist resorts or living with locals in a remote village etc. the better we will be able to advise you.

If you leave it till the last minute and there are no available appointments, we will provide you with the telephone number of a travel clinic where you can get the advice and any vaccines you need.

 

 

 

 

Prescribing of  over the counter  medicines is changing.

This is a government directive aiming to release money so that more crucial medication and treatment can be funded, such as cancer treatments, diabetes and improvements to mental health services.

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.

Instead, over the counter medicines are available  to buy in a pharmacy or supermarket in your  local community.

The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll  ensure you get the care you need.

 

Please help the NHS to use resources sensibly.

 

--------------

 

 

Patients Forum Achievment!

 


 

Following a discussion at last month’s Forum meeting regarding the availability of hearing aid batteries, the practice has arranged to be able to supply these at the surgery, saving people having to travel to alternative sites. Just ask at reception

 

If you have any issues regarding healthcare the forum  is the place where your opinion is listened to and whenever possible action is taken.

 

If you would like to come along to a Patient Forum and share your ideas of how Sunniside Surgery can improve, then please ask for Helen McIntyre* and you will be invited to our next meeting. 

If you are unable to attend please do not hesitate to speak to Helen about anything you would wish to bring to our attention.

 

Come and join us for a coffee and a chat. The next meeting is planned for Tuesday the 13th August at 5.30pm.        

                                    New members or visitors are very welcome.

 

 

 

* We welcome Helen McIntyre to the post of Administrative Assistant within the team, and to her allocated role within the Patient Forum. We look forward to working with her in the future.

NE First Credit Union ( posted on May 10, 2019 )

Launch of a new service the NE First Credit Union Pay point .

 

Credit Unions helps tackle poverty by providing an alternative to pay day loans and other high interest loan services including loan sharks and store schemes.

 

This is a volunteer run pay point service which commenced on the 9th May 2019 and will be open every Thursday at 12.30pm. This will run alongside the flagship what you can cafe named the Cosy Cow.

 

Incentives are being offered, please find attached a useful link on this website ( under useful links ) which may be of interest.

 

Any further information required please contact a Mr Craig Bankhead (Older Peoples Assembly )

on 0191 4381721.

 

FRIENDS AND FAMILY APRIL 2019 TEST RESULTS ( posted on May 2, 2019 )

We are pleased to announce that for the month of April  2019, the results for our friends and family test are as followed:

 

 

Extremely likely                     01

 

Likely                                     0

 

Neither likely or unlikely          0

 

Unlikely                                 0

 

Extremely unlikely                 0

 

Don't know                           0

Hearing aid batteries ( posted on Apr 17, 2019 )

HEARING AID BATTERIES

 

We are pleased to announce that you can pick up new batteries from Sunniside Surgery at the reception desk. We ask that you show your Audiology card when requesting a supply, and please still recycle your old batteries in the correct way.

 

We discussed this topic recently at our PPG meeting and patients were keen to have a collection point at this Practice rather than having to travel to a neighbouring Surgery which for some can be a distance.

Easter opening hours ( posted on Apr 16, 2019 )

 Easter Opening

 

 

The Surgery will close on Thursday the 18th April and re-open on Tuesday the 23rd April.

 

 

 

If you require medical advice or treatment please telephone 111 or in an emergency 999.

 

 

 

Please also be aware that the Walk In Centre and Accident and Emergency are also open if required.

 

 

May we wish all our patients at Sunniside Surgery a Happy Easter.

FRIENDS AND FAMILY MARCH 2019 TEST RESULTS ( posted on Apr 2, 2019 )

We are pleased to announce that for the month of March 2019, the results for our friends and family test are as followed:

 

Extremely likely                   03

 

Likely                                 0

 

Neither likely or unlikely      0

 

Unlikely                              0

 

Extremely unlikely               0

 

Don't know                         0

Patient Transport Service Booking ( posted on Mar 29, 2019 )

From Monday the 1st April 2019, the North East Ambulance booking telephone numbers will be changing.

 

When booking patient transport please use the ammended telephone numbers.

 

 

 

GP,S AND PATIENTS

 

To make or ammend a booking tel : 0191 215 1515 ( open Monday to Friday 8am-6pm )

To cancel a booking for the next working day tel : 0300 111 0247

To cancel a booking after the next working day tel : tel 0191 215 1515

Over the counter Medicines ( posted on Mar 12, 2019 )

Prescribing of over the counter medicines is

changing

 

Sunniside Practice will soon, not be generally providing you, the patient with a prescription for over the counter medicines for a range of minor health concerns. (A list can be found on our website or listed at the bottom of this notice).

Instead, over the counter medicines are available to buy at your local pharmacy or supermarket.

The team of trained health professionals at your local pharmacy can offer help and clinical advice to manage minor health complaints and, if your symptoms suggest it’s more serious, then they will ensure you get the care that is needed.

We have been informed by NHS England that we must comply with this new measure.

The NHS has been spending over £136 million a year on prescriptions for medicines that can be bought from pharmacies or supermarkets. One of these medicines is paracetamol, which can be bought by you, the patient over the counter for a fraction of the cost that the NHS has to pay, and we do believe that this can make significant savings.

The NHS will then be able to invest more in those services that are most needed, such as new cancer treatments, diabetes, and improvements to mental health services.

The NHS is under increasing financial pressure and we need to look at ways in which we can save money, and be more productive and resourceful.

The Practice will be supporting and promoting self-care for minor conditions within the North East of England, and we encourage patients to use their Pharmacies as a first port of call for self-limiting conditions.

There will be exceptions to the new prescription rules, and if you are unsure please speak to your GP, Nurse or Pharmacist for advice.

We are all very proud of our NHS and want to see it remain and stay strong for a very long time.

Below is a list of medicines that will NOT be routinely prescribed at the Surgery.

PAINKILLERS, PARACETAMOL, ANTIHISTAMINES, SHAMPOO,

TOOTH PASTE, INDIEGISTION MEDICINES also ANTI-FUNGAL

TREATMENT (for nail infections) and certain SKIN CREAMS also CRADLE CAP treatment, NAPPY RASH and VITAMINS.

 

Can we ask patients to inform Reception if you are on a BATCH PERSCRIPTION or have medication that you no longer use, and have built up a large amount of surplus stock we can then remove or possibly reduce the quantity items from your prescription. Doing steps like this will save the NHS significant money overall as this does account for a lot of funds being wasted.

We thank you all for help and understanding.

Health Visitor Clinic ( posted on Mar 6, 2019 )

It is with sadness that after Wednesday the 3rd April 2019 there will no longer be a Health Visitor Clinic at this Surgery.

 

For your information the nearest Clinic for patients to use will now be held on a Tuesday at Whickham Surgery 9.30am-11.30am.

 

We apologise for any inconvenience this may cause.

FRIENDS AND FAMILY FEBRUARY 2019 TEST RESULTS ( posted on Mar 4, 2019 )

We are pleased to announce that for the month of February 2019, the results for our friends and family test are as followed, from the 03  replies recieved:

 

 

Extremely likely                  03

 

Likely                                0

 

Niether likely or unlikely     0 

 

Unlikely                            0

 

Extremely unlikely             0

 

Don't know                       0

( posted on Feb 20, 2019 )

EU Exit Preparation at Sunniside Surgery

 

The Health Minister, Matt Hancock wrote to GPs on 7th December, 2018 to outline the Department of Health's preparations for the UK exiting the EU, including the possibility of leaving without a "deal."

 

Medication

The worst case scenario is that there will be significantly reduced import and export across the English Channel which could impact on the availability of medicines here in the UK.

 

The Government is making plans to stockpile drugs nationally and has specifically written to GPs, Pharmacies and social care providers e.e. care homes that drugs should not be stockpiled. As you know Sunniside Surgery is not a dispensing practice so very few drugs (mostly contraceptive injections, implants and coils) are kept in the surgery. Dr Murrell, our Senior Responsbile Officer for EU Exit preparation, has written to the Contingency Planning Department for health and social care to get assurance on the availability of these devices.

 

Secondly, the Minister for Health has specifically asked GPs to inform patients that "the Government is working with industry to ensure a continued supply of medicines from the moment we leave the EU; patients should not store additional medicines at home." We have been instructed not to write longer prescriptions than normal, nor will we be issuing prescriptions earlier than normal for this indication.

 

We will be planning to increase the capacity for prescribing after 29th March 2019, so that new prescriptions can be written for those drugs that are not available. For this reason we ask you to leave 72 hours before you need your prescription so that if there were to be a shortage, the GPs would have time to find an alternative. We understand that the Department of Health is putting in place a "Serious Shortage Protocol" which will change medicines legislations to allow flexibility in primary care dispensing of medicines. This will mean that pharmacists will have the option to substitute similar drugs to the ones prescribed, if the ones prescribed are not available from the EU.

 

Reciprocal Healthcare

At the moment, it is not clear what the arrangements will be for reciprocal healthcare in Europe after 29th March, 2019. If planning a holiday in Europe, it is essential that you do not rely on reciprocal healthcare via e.g. an EHIC card but that you have fully comprehensive medical insurance. This may be true even if we do leave the EU with a deal as currently the Government has not made us as GP's aware of interim arrangements. This means that you must take out health insurance for everday holidays/working trip/family visit outside the UK.

Practice Training Days ( posted on Feb 6, 2019 )

The following dates listed below the Practice will be CLOSED  in the afternoon for important training for all staff. This is an initiative arranged by Newcastle Gateshead Clinical Commissioning Group. In an emergency during these times you must call 0191 4883200 and listen to the recorded message for help and assistance.

 

Tuesday the 12th March 2019

 

Thursday 23rd May 2019

 

Thursday 11th July 2019

 

Wednesday 18th September 2019

 

Thursday 17th October 2019

 

Tuesday 12th November 2019

 

Tuesday 24th March 2020

FRIENDS AND FAMILY JANUARY 2019 TEST RESULTS ( posted on Feb 1, 2019 )

We are pleased to announce that for the month of January 2019, the results of our patient friends and family test are as followed, from the 03 replies recieved:

 

Extremely likely               02

 

Likely                              0

 

Neither likely or unlikely   0

 

Unlikely                          01

 

Extremely unlikely           0

 

Dont know                      0

FRIENDS AND FAMILY DECEMBER 2018 TEST RESULTS ( posted on Jan 3, 2019 )

We are pleased to annouce that for the month of December 2018, the results of our patient friends and family test are as followed, from the 01 replies recieved:

 

Extremely likely                     01

 

Likely                                     0

 

Neither likely or unlikely          0

 

Unlikely                                 0

 

Extremely unlikely                  0

 

Don't know                            0

Flu Clinic ( posted on Sep 13, 2018 )

Time to get prepared for the winter... Our first flu clinic will be held on the morning of the 6th October. If you are over 65 or have a long term condition, please contact reception to book your appointment.

Cannabinoids/Cannabis Oil ( posted on Aug 17, 2018 )

This Practice will not be prescribing these products. If you belive that you or your child have a condition that might benfit from them, you are welcome to discuss it with your consultant.

Patient Survey results ( posted on Aug 16, 2018 )

We are proud to announce that out of 7109 Surgeries, in the country, Sunniside Surgery was ranked 70th by our patients.

 

Please visit the following website for more information;

 

https://gp-patient.co.uk/report?practicecode=a85617

 

 

 

 

 

Travel Vaccinations ( posted on Jul 10, 2018 )

 Here at the surgery we can offer certain travel vaccinations with no charge. Please contact reception for further information. Alternatively, you will find the information including  the form that needs to be filled in and handed to reception on this website - under the documents including newsletters tab.

Named GP ( posted on Aug 30, 2017 )

Named GP

 

All patients registered at the practice have been allocated a named GP. This is a contractual requirement and does not stop you from seeing a GP of your choice.

 

This requirement was put into place to ensure that the responsibility for the co-ordination of all appropriate services are delivered where required.

 

Please ask at recpetion if you do not know who your named GP is.

ONLINE ACCESS ( posted on Mar 24, 2017 )

Are you aware that you can make your appointments and order your repeat prescriptions online?

Why not ask at reception for a registration form and details of how to make use of this service.

Changes to the practice boundary ( posted on Sep 29, 2016 )

Due to changes in the health service, which means that Durham CCG has different was of dealing with people with certain health problems from the Newcastle Gateshead CCG. We now no longer cover the Durham area, this includes Burnopfield.

 

 

Frequently asked questions;

 

1. If you are currently registered with the practice and you live outside the prosposed area,you will be able to stay on the list. There will be some services that you will not be able to access and this will potentially prejudice your healthcare. For example; if an emergency ambulance is called you will be taken to Durham. If you are unfortunate enough to develope dementia you will not be entitled to a home visit, which is necessary for the treatment.

 

2. If you get pregnant you will not be able to stay registered with us as the midwife is not able to book you in that area and the health visitors are also not able to cover that area, the baby would not be able to register with us either.

 

3. If you move into the area outside our new proposed boundary you will not be able to remain as our patient.

 

4. You will be entitled to all the services that the practice currently provides, although we would have difficulty as above with referrals to dementia services.

Repeat Prescriptions & Results ( posted on Apr 26, 2016 )

Because our prescriptions are now being dealt with electronically, this process takes quite a while longer and therefore we would ask if you could please allow 48hours for your prescription to be ready for collection from time of requesting. 

 

We only take calls for prescritions and blood results between 2pm & 6pm

 

Thank you

Sunniside Surgery Statement of Intent ( posted on Feb 18, 2016 )

Plan to Meet GMS/PMS 2015-16 Contractual Requirement for Patient Online Service

 

This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31st March 2016.

 

These dates are subject to the necessary NHS GP systems and software being available to the practice.

 

This practice currently offers the facility for patients:

  •  to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances.
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient.

We will publicise and promote our online services to our practice's patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by 31st March 2016

RATED WITHIN THE TOP FIVE IN GATESHEAD ( posted on Feb 18, 2016 )

We are extremely proud to announce that in a recent GP patient survey Sunniside Surgery has been placed in the top 5!! 

 We have a great team here and a really good relationship with our patients which this result has hopefully confirmed.

 

 

Would You Like To Give Up Smoking? ( posted on Jul 30, 2015 )

Are you aware that our practice has a smoking cessation advisor?

Please contact reception to make an appointment.

Summary Care Record ( posted on Sep 30, 2014 )

The SCR is an electronic summary of key health information from a patients GP practice record which is securely held on the National Spine. A core SCR contains a patients medication, allergies and adverse reactions. Changes made to these core data items in the GP record will be updated in the SCR automatically. The SCR is optional; the patient is in control and can choose to opt out of having an SCR or change their mind at any time. Except in an emergency (e.g. patient is unconscious), the SCR is only accessible with permission from the patient. The Summary Care Record is the only national record sharing solution, and has many high level benefits including improving patient safety, increasing efficiency and effectiveness and increasing quality of patient care. All practices have to upload SCR's, however individual patients can opt out. If you wish to do so please fill in a form at reception.

Patient Transport Booking ( posted on Sep 26, 2014 )

Booking non-urgent patint transport/ambulance for routine Hospital appointments will be changing from October 1st 2014.

The surgery will no longer be booking this transport and will be booked by a company called ESR where patients/carers can contact them on 0191-3017687, in which the relevent questions will be asked to arrange patient transport.

 

Extended hours surgery time change. ( posted on Jun 24, 2014 )

 The extended hours surgery will be from 6.30pm until 7.30pm (last appointment being 7:00pm) on  Thursday evenings, this includes GP and nurse appointments.

DO YOU CARE FOR SOMEONE? ( posted on Jun 20, 2014 )

 Do you care for a family member, relative or friend? If this is the case, could you please let a member of staff at the surgery know then these details can be added to your records.

 

Should you be a young carer, please ask at reception for details of help that is available for you.

Defibrillator! ( posted on Jan 22, 2013 )

The practice is pleased to report that we have purchased a defibrillator for use by Sunniside patients in the event of a cardiac arrest. All staff have been trained how to use a defibrillator when we have our regular training on cardio-pulmonary resuscitation. Of course, we are hoping that we don't have to use it, but its good to know that its there, in the event of a real emergency!
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